Privacy Policy
Last Updated: September 21, 2026
Iron Hill Armory (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains the types of information we collect, how that information is used, how it may be shared and stored, and the choices you have regarding your information.
By using our website, purchasing products from Iron Hill Armory, or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you interact with Iron Hill Armory, we may collect both personal and non-personal information to provide our products and services and improve your experience.
Personal Information: This may include your name, email address, mobile phone number, billing and shipping addresses, payment information, order history, and communication preferences. Personal information may be collected when you make a purchase, create an account, sign up for email or SMS communications, complete a form, or contact us.
Non-Personal and Website Information: We may collect technical information such as your device type, browser type, IP address, operating system, website activity, pages viewed, shopping cart activity, and other website usage information.
We may collect this information directly from you or automatically through cookies, pixels, and similar technologies.
How We Use Your Information
Iron Hill Armory may use information we collect for purposes including:
Order Processing and Fulfillment: To process and fulfill orders, process payments, provide order updates, and arrange shipping or delivery.
Customer Support: To respond to inquiries, provide product or order support, and resolve customer service issues.
Email Communications: If you have subscribed to our email communications, we may send newsletters, product information, sales, promotions, announcements, and other relevant information. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
SMS/Text Message Communications: If you expressly opt in to receive text messages from Iron Hill Armory, we may use your mobile phone number to send occasional marketing and informational messages, including product announcements, sales, promotions, special offers, company updates, and other relevant communications.
Website Improvement: We may use website and browsing information to analyze website performance, improve functionality, understand customer interests, and improve the customer experience.
Legal and Regulatory Compliance: Information may be retained or used when reasonably necessary to comply with applicable laws, regulations, legal processes, or other lawful requirements.
SMS/Text Messaging
Iron Hill Armory may offer customers the opportunity to voluntarily receive SMS/text message communications.
By providing your mobile phone number through an SMS signup form or other designated opt-in method and expressly consenting to receive messages, you agree that Iron Hill Armory may send you SMS/text messages at the mobile number provided.
Messages may include occasional promotions, sales, product announcements, company updates, reminders, and other marketing or informational communications.
Message frequency varies. Iron Hill Armory intends to use SMS messaging for occasional communications rather than frequent or excessive messaging.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Iron Hill Armory.
You may opt out of marketing text messages at any time by replying STOP to a message. For assistance, reply HELP or contact Iron Hill Armory using the contact information provided below.
SMS Information, Consent, and Data Sharing
Iron Hill Armory takes the privacy of mobile information and SMS consent seriously.
We will not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
We may share information related to our SMS program with service providers that assist us in providing and operating our messaging services. These service providers may include Klaviyo, telecommunications providers, mobile carriers, technology providers, and other vendors involved in delivering or supporting our SMS communications.
These parties may receive information only as reasonably necessary to provide services on our behalf.
SMS opt-in data, consent records, and mobile phone numbers collected for SMS communications will not be shared with third parties or affiliates for purposes unrelated to providing our SMS messaging services.
Shopping Cart and Abandoned Cart Information
Our website may use cookies, plugins, pixels, or similar technologies to help maintain and track shopping cart activity, including determining when a shopping cart has been abandoned.
If you have expressly consented to receive SMS/text messages from Iron Hill Armory, information regarding your shopping activity may be used to determine when to send a shopping cart reminder or similar message.
Our website and messaging providers may use cookies or similar technologies to associate shopping cart activity with information you have voluntarily provided to us.
Information Sharing and Disclosure
Iron Hill Armory does not sell, trade, or rent personal information to third parties for their own independent marketing purposes.
We may share information in limited circumstances, including:
Service Providers: Trusted service providers may assist us with website hosting, ecommerce services, payment processing, shipping, email communications, SMS communications, analytics, advertising, and customer support. These providers may access information as reasonably necessary to perform services on our behalf.
Legal Compliance: We may disclose information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, legal proceedings, or lawful governmental requests.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of some or all of our business or assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
Regardless of the above, mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies, pixels, web beacons, and other tracking technologies to operate and improve the website and customer experience.
These technologies may be used to:
Remember user preferences and settings
Maintain shopping cart information
Analyze website traffic and usage
Understand how customers interact with our website
Improve website design, content, and functionality
Measure the effectiveness of marketing
Provide relevant advertising and promotions
Support email and SMS communications
Most web browsers allow you to manage or disable cookies. However, disabling certain cookies may prevent portions of our website from functioning properly.
Data Security
Iron Hill Armory uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
We also use established third-party platforms and service providers to help securely process and store certain customer information.
While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the ability to:
Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information, subject to applicable legal and business recordkeeping requirements
Unsubscribe from marketing emails
Opt out of marketing SMS/text messages
Contact us with questions regarding how your information is used
You may unsubscribe from marketing emails using the unsubscribe link contained in those emails.
You may opt out of SMS/text marketing at any time by replying STOP to a marketing text message.
Retention of Information
Iron Hill Armory retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to operate our business.
Certain information may be retained for longer periods when necessary to comply with legal, accounting, regulatory, transaction recordkeeping, dispute resolution, fraud prevention, or other legitimate business requirements.
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it.
Third-Party Links
Our website may contain links to websites operated by third parties. Iron Hill Armory is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
Changes to This Privacy Policy
Iron Hill Armory may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, legal requirements, or website functionality.
Updates will be posted on this page, and the Last Updated date will be revised accordingly.
We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect information.
Contact Us
If you have questions about this Privacy Policy, our SMS messaging practices, or how Iron Hill Armory handles personal information, please contact us at:
Iron Hill Armory
St. James, Missouri
Email: SUPPORT@IRONHILLARMORY.COM