Iron Hill Armory (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and partners. This Privacy Policy explains the types of information we collect, how it is used, how it is stored, and the choices you have regarding your information. By using our website or purchasing products from Iron Hill Armory, you agree to the practices outlined in this policy.
Information We Collect
When you interact with Iron Hill Armory, we may collect both personal and non-personal information to provide a seamless and secure experience.
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information. Personal information is collected when you make a purchase, sign up for newsletters, or contact us with questions or requests.
- Non-Personal Information: We may collect technical information about your device, browser type, IP address, operating system, and website usage patterns. This information is used to improve our website, enhance the user experience, and troubleshoot issues.
All information is collected in a lawful and transparent manner and is used solely for the purposes outlined below.
How We Use Your Information
Iron Hill Armory uses the information we collect for various purposes related to providing you with high-quality service and a positive customer experience. These purposes include:
- Order Processing and Fulfillment: Personal information is used to process and fulfill orders, verify payment information, and arrange shipping or delivery of products.
- Customer Support: Information is used to respond to inquiries, provide product support, and handle complaints or issues efficiently.
- Communication: We may use your contact information to send updates, promotions, newsletters, or other relevant information. Customers can opt out of promotional communications at any time.
- Website Improvement: Non-personal information, such as browsing patterns and device data, is used to analyze website performance, optimize functionality, and enhance user experience.
- Compliance: Your information may be used to comply with legal obligations, regulations, or requests from law enforcement agencies.
Information Sharing and Disclosure
Iron Hill Armory respects your privacy and does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted third-party service providers may process transactions, ship products, or provide marketing and customer support services on our behalf. These providers are required to protect your information and use it solely for the purposes specified by us.
- Legal Compliance: We may disclose information to comply with applicable laws, regulations, court orders, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to confidentiality protections.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance user experience. These technologies allow us to:
- Remember user preferences and settings
- Analyze website traffic and usage patterns
- Improve website design, content, and functionality
- Deliver targeted promotions and advertisements
Most browsers allow you to manage or disable cookies; however, some features of our website may not function properly if cookies are disabled.
Data Security
Iron Hill Armory implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Security measures include encryption of sensitive data, secure storage systems, and regular monitoring for vulnerabilities. While we strive to maintain robust protections, no method of electronic transmission or storage is completely secure. By using our website, you acknowledge this inherent risk.
Your Rights and Choices
We respect your rights regarding your personal information. Depending on your location and applicable laws, you may have the right to:
- Access and review the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Request the deletion of your personal information, subject to legal or contractual obligations
- Opt out of marketing communications or unsubscribe from newsletters
To exercise any of these rights, please contact us using the information below.
Retention of Information
Iron Hill Armory retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once information is no longer needed, it is securely deleted or anonymized.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Iron Hill Armory
126 North Jefferson
Saint James, Missouri 65559
Phone: (573) 261-3269
Hours: Tues–Fri 9:00 AM–6:00 PM / Sat 9:00 AM–3:00 PM